How a Premier Sporting Community Filled Workforce Gaps with shiftNOW

About the Business

Spanning 5,500 acres of land, this shiftNOW user is a premier sporting community located in the heart of South Carolina’s Lowcountry. The community offers several outdoor activities, including hunting, shooting, golf, equestrian, fishing, and boating. Additionally, the property features a full-service restaurant, a 13-room inn, fitness and recreation facilities, and a nature center.

The Problem

The Covid-19 pandemic hit the hospitality industry hard, leading many workers to find opportunities elsewhere. Like many businesses within the hospitality industry, the sporting community felt the stress of not having enough staff to fulfill their workforce needs. Additionally, the business struggled to find workers who were willing to travel out to their property on a regular basis.

The team at the property used traditional job boards to source potential candidates, but became frustrated with the amount of time and effort it took to find someone to even interview. As a business that experiences seasonal demand throughout the year, the team needed a solution that could more easily and effectively accommodate their needs.

The Solution

With an upcoming need for front-of-house support, the sporting community signed up for shiftNOW in hopes of finding quality candidates to fill these roles consistently. After seeing success with front-of-house shifts, the team expanded their use of shiftNOW throughout their business and has uncovered new ways to benefit from the platform. This premier sporting community is using shiftNOW to:

• Eliminate the Hassle of Hiring
  • Rather than posting job ads, sifting through resumes, and scheduling interviews in hopes of hiring even one person, the business now has access to a network of pre-vetted workers located within their area. With shiftNOW’s easy-to-use platform, the business can eliminate the tedious, frustrating hiring process and fulfill their one-time, part-time, or full-time needs with shiftNOW.

• Fulfill Front and Back-of-House Needs
  • This business’ use of shiftNOW began within the front-of-house, using the platform to fill server and event server shifts. However, the breadth of roles available on shiftNOW has enabled the team to source workers for their back-of-house and general labor needs. The shiftNOW platform features over 30 shift types, allowing the business to fill dishwasher, line cook, prep cook, and maintenance roles.

• Maintain Operational Efficiency
  • From the inn to the restaurant to private events, it takes a lot of hands to help operate this property. It’s no secret that staffing shortages can throw a wrench in daily operations. With shiftNOW, the business invites top-performing Shifters to future shifts and has peace of mind knowing that business operations can go on uninterrupted. Additionally, the ability to trial-run workers before hiring full-time has enabled the team to find the full-time help they need more efficiently and cost-effectively.

By the Numbers

• 5,000+ hours worked
• 430+ shifts worked
• 92.5% fill rate (2024 YTD)

Eliminate Schedule Gaps with shiftNOW

Struggling to find consistent help? Don’t have enough staff to keep up with customer demand? Finding yourself picking up extra work? Whatever workforce challenges you might be facing, shiftNOW is here to help.

Our easy-to-use workforce management platform was purpose-built for the hospitality industry to fulfill one-time, part-time and full-time needs. Whether you’re looking for a front-of-house aficionado or your next back-of-house hero, you’re sure to find them within shiftNOW’s network of experienced workers.

Ready to get started? Visit app.shiftnow.com to sign up!