Fulfill your one-time, part-time, and full-time needs with shiftNOW’s network of vetted hospitality workers.
Post a shift and review applicants’ profile videos, work experience, and ratings before selecting a Shifter.
Indicate that your business is hiring, view Shifters open to full-time work, and trial-run Shifters before hiring to understand whether someone is a fit for your business.
Invite your workforce to pick up shifts through the shiftNOW platform.
See and manage future shifts with an easy-to-use calendar view.
Identify gaps in your workforce schedule and create shifts on the spot with shiftNOW’s streamlined scheduling capabilities.
shiftNOW’s in-app messaging capabilities make it easy to enable businesses to communicate important details with Shifters.
Message Shifters before or after a shift to discuss things like parking instructions, payout inquiries, arrival times, and more.
View Shifter Ratings, Reliability Scores, On-Time Streaks, and Notes to understand their work ethic, professionalism, punctuality, and more.
A Shifter’s Rating is based on a 5-star scale and represents the average rating the Shifter has received from the businesses they have worked for.
Shifter Notes are accessible to Business Account users only and allow businesses to provide feedback on a Shifter for their users to reference in the future
A Shifter’s Reliability % is an indication of how reliable a Shifter is and takes into account previous bad actions such as late cancellations or no-shows.
The On-Time Streak represents how many consecutive shifts a Shifter has been on time for.
Based on a 5-star scale and represents the average rating the Shifter has received from the businesses they have worked for.
An indication of how reliable a Shifter is and takes into account previous bad actions such as late cancellations or no-shows.
Represents how many consecutive shifts a Shifter has been on time for.
Accessible to Business Account users only and allow businesses to provide feedback on a Shifter for their users to reference in the future
No. Creation of a shiftNOW Business Account is free. You will only be charged when you post a shift on the shiftNOW platform. These charges include the Shift Amount and the shiftNOW Service Fee.
The Shift Amount is how much a Shifter is paid for a posted shift. This is calculated by multiplying the shift rate by the shift hours.
The shiftNOW Service Fee is a nominal fee that is applied to every posted shift. This fee is a percentage of the Shift Amount. The shiftNOW Service Fee is calculated by multiplying the Shift Amount by the Service Fee percentage.
No. shiftNOW clients access the shiftNOW platform exclusively through the web application: app.shiftnow.com.
Payment information for your Business Account is set up through the shiftNOW web application which integrates with the Stripe Customer Portal.
The Stripe Customer Portal is a hosted portal that allows you to manage your payment method details, subscriptions, billing details, and invoices yourself.
Everyone who downloads the shiftNOW mobile app undergoes a thorough, 1:1 vetting process conducted by a member of the shiftNOW team before becoming eligible to apply for a shift.
The shiftNOW platform supports a number of different types of work. This currently includes:
Before you can start posting shifts, you must set up your payment information. Once your payment information has been provided:
Yes. All shifts posted through shiftNOW must pay a minimum of $15 per hour and be at least four (4) hours in length.
To add multiple users, select “Users” on the left-hand side of your Business Account. Select “Add User” from the top right corner of your screen. From there, you can add desired users and assign their roles as either a Client Admin or Location Manager.
Yes. shiftNOW’s platform allows Shifters to indicate whether they’re temporary workers or open to full-time opportunities. If you’re satisfied with a Shifter’s performance and would like to add them to your staff full-time you may do so through the shiftNOW platform.
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