Who knew it would take Facebook to tell us that we are slowly losing our connection to the people who supposedly matter the most to us. Well, it did.
Recently, Facebook made the announcement that they are in the process of changing their News Feed algorithm…again… to put personal content from friends and family in the spotlight over those of business and media from pages you follow.
In other words, Facebook’s original mission was to connect people with their friends and family in a simpler way. News Feed is still exhibiting that, however, our friends are being pushed to the back burner by media, business and marketing pages that we follow. This change is mostly happening because savvy marketers know how to adapt quickly to algorithm changes and play the game.
This is all well and good, but if you depend at all on web traffic to drive your business, you may need to rethink your strategy. The reach and referral traffic of posts from any Facebook pages that focus on business or media companies could begin to drop.
Now, let’s get something straight. Facebook isn’t going to just wipe away business and media companies from News Feed completely, they will still be there…the problem is that they could be at the bottom of your feed. BUT WAIT! There’s a loophole! If you have tons of referral traffic such as people sharing your content and their friends liking and commenting on it, there will be less of an impact.
For big businesses that don’t need to post heavily and can rely on others to share their content, this isn’t going to affect them all that much. What did you say? You aren’t a big business? You aren’t Justin Bieber? Uh oh. Smaller businesses might have to fight back by paying Facebook the big bucks to promote their content as sponsored (you are one sneaky guy, Zuckerberg).
So, now that we have covered the basics of what this change is going to do, let’s talk about the future.
Organic reach is one of the answers to your problems, which may be your biggest problem. This is Facebook’s way of giving you a wake-up call that at the end of the day, people want to connect with people. That’s how Facebook became what it is today! It’s going to be a long process, but once you build those relationships with your followers, they will start doing the work for you by sharing, commenting and liking your posts.
The goal is to add authenticity to your page. Rather than solely posting brand posts that push people to buy a product, enter a promotion or reuse content from ads, post something engaging…and make it personal.
Being a page on Facebook isn’t getting the attention is used to anymore. That doesn’t mean they aren’t important! They offer free and easy-to-maintain online presence for people to learn more information about your business. The problem is that businesses are using Pages as a publishing service when they are much more than that. Your business page is your identity.
Facebook wants to see a face, a name, a personality behind the screen. In addition to changing the way you post content, they want you to activate a variety of different employee voices at your company that will make their pages public. People don’t want to just scroll through your page, they want to interact with it. They may be using it for customer service or discovery to what kinds of people work there.
For example, rather than following your local news station’s Facebook page, you can follow the reporters and on-air talent for your information. In marketing, this could mean having the creative team post video or graphics content. Or your client services team taking to their own Facebook pages and talking about their best strategies to working with clients.
Another way you can get your team involved is for them to post it to the company Facebook page, but then also share it to their own page. This will help to grow your network to not only people who follow your page, but also people who follow your employees too.
Facebook is not saying buh-bye to Pages. They are reinventing them in a better-suited way for your current and potential customers. There will be more added features to Pages including messaging to communicate with the business directly and more effective ways of browsing through video and photo content.
This is a chance for change in the right direction. Build a following based off of relevant and great content that will really resonate with your audience and your business will soar.